Terms & Conditions

Yamaguchi Motors 合同会社
Last Updated: April 2026

These Terms & Conditions ("Terms") constitute a legally binding agreement between Yamaguchi Motors 合同会社 ("Company", "we", "us", or "our") and users ("you", "customer") of our website https://yamaguchimotorsltd.online and our services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Company Information

2. Scope of Services

Yamaguchi Motors 合同会社 provides services including but not limited to:

• Sale and purchase of used vehicles
• Domestic vehicle delivery within Japan
• Worldwide vehicle export services — we export to any country globally
• Auction vehicle sourcing (USS, TAA, CAA, JU, ARAI, ZIP, BayAuc, BCN, Mirive)
• Vehicle registration and ownership transfer support (名義変更)
• Vehicle inspection and Shaken (車検) support
• Pre-shipment inspection support (JEVIC and equivalent)
• Support for foreign residents living in Japan
• Related automotive and consulting services

All services are subject to availability and confirmation. The Company reserves the right to decline any service request at its discretion.

3. Eligibility & Use of Website

By using this website, you confirm that:

• You are at least 18 years old
• You are legally capable of entering into contracts
• You will use the website and services only for lawful purposes

Unauthorized use, abuse, or interference with the website is strictly prohibited.

4. Orders & Contract Formation

• All vehicle listings, prices, and information displayed on this website are for reference only and do not constitute a legal offer.
• An inquiry or reservation request does not constitute a binding contract until confirmed in writing by the Company.
• A legally binding contract is formed only after official confirmation from the Company and receipt of required payment or deposit.
• The Company reserves the right to cancel any order if a vehicle becomes unavailable, is sold at auction prior to purchase, or if payment is not received within the agreed timeframe.

5. Deposit & Reservation Policy

• A deposit may be required to reserve a vehicle or to proceed with auction bidding on behalf of a customer.
• Deposit amounts and conditions will be agreed in writing before any payment is made.
• If a customer cancels after a deposit has been paid, the deposit may be partially or fully forfeited depending on the stage of the transaction.
• If the Company is unable to source or secure the requested vehicle, the full deposit will be refunded.
• Auction bids placed on behalf of a customer are non-reversible once submitted. The customer assumes full financial responsibility for the bid amount upon successful purchase at auction.

6. Pricing, Currency & Payments

• Prices are displayed in Japanese Yen (JPY) unless otherwise agreed. Prices in other currencies are approximate and subject to exchange rate fluctuations at the time of payment.
• The Company is not responsible for any financial losses arising from currency conversion differences between quotation and payment date.
• Additional charges may apply, including but not limited to: consumption tax, registration fees, transportation costs, inspection fees, export documentation fees, port handling charges, freight costs, and marine insurance.
• All quoted prices exclude destination country import duties, taxes, customs clearance fees, and local compliance costs, which are the sole responsibility of the buyer.
• Accepted payment methods include: international and domestic bank transfer, credit/debit card (via Stripe), and cash where applicable.
• Full payment or confirmed deposit must be received before a vehicle is reserved, bid on at auction, or shipped.

7. Auction Vehicle Disclaimer

When a vehicle is sourced through Japanese vehicle auctions on behalf of a customer:

• Auction vehicles are sold in "as-is" condition based on the auction inspection sheet and available condition data at the time of sale.
• Auction grades and condition reports are prepared by independent third-party inspectors at each auction house and are not a guarantee issued by Yamaguchi Motors.
• Minor discrepancies between the auction sheet description and actual vehicle condition are normal in auction transactions and do not constitute grounds for refund or cancellation.
• The Company will communicate vehicle condition to the customer as accurately as possible but cannot be held liable for issues not visible or not disclosed in the auction sheet.
• Once a bid is placed and accepted at auction, the sale is final. Cancellation is not possible under any circumstances.

8. Vehicle Condition & Information

• All used vehicles are sold based on available inspection data, auction sheets, and descriptions provided at the time of listing.
• Used vehicles may show signs of normal wear consistent with age and mileage. This is not considered a defect.
• Vehicle photographs shown on the website are representative. Customers should confirm actual condition prior to purchase.
• Customers are encouraged to request additional photos, video walkarounds, or arrange a third-party inspection before finalizing any purchase.
• Customers are responsible for reviewing all vehicle information and confirming its suitability for their intended use before completing a purchase.

9. Worldwide Export Services

Yamaguchi Motors 合同会社 exports used vehicles to customers in any country worldwide, subject to the following terms and conditions:

9.1 Export Process

• The Company handles all Japanese export procedures including export deregistration (輸出抹消), issuance of the export certificate (輸出抹消仮登録証明書), and Japan customs export declaration.
• Shipping is arranged through trusted third-party freight forwarders via RoRo (Roll-on/Roll-off) or container shipping as appropriate.
• The Company will provide all standard shipping documents including Bill of Lading, commercial invoice, and packing list.

9.2 Buyer Responsibilities for Export

• The buyer is solely responsible for understanding and complying with the import laws, duties, taxes, age restrictions, emissions standards, and any other regulations of their destination country.
• The Company is not responsible for vehicles rejected, detained, seized, or impounded by destination country customs or government authorities.
• The buyer must confirm the destination port, required specifications, and any country-specific requirements (e.g., left-hand drive conversion, safety modifications, mileage limits) before placing an export order.
• Pre-shipment inspection (JEVIC or equivalent) is available upon request for countries that require it, at additional cost to the buyer.

9.3 Export Legal Compliance

• All export transactions are conducted in full compliance with Japanese law, including the Foreign Exchange and Foreign Trade Act (外国為替及び外貿易法 / FEFTA) and the Export Trade Control Order (輸出貿易管理令).
• The Company does not export to individuals, organizations, or countries subject to Japanese government sanctions or international trade restrictions.
• The Company complies with Japanese Anti-Money Laundering (AML) regulations. International customers may be required to provide identity verification and payment source documentation before a transaction is completed.
• The Company reserves the right to refuse or cancel any export order at any time if legal compliance requirements cannot be satisfied.

9.4 Shipping, Risk & Insurance

• Estimated shipping timelines are approximate and subject to change due to vessel schedules, port congestion, weather, customs processing, or other factors beyond the Company's control.
• Risk of loss or damage to the vehicle transfers to the buyer once the vehicle is handed over to the freight forwarder or loaded onto the vessel, unless otherwise agreed in writing.
• Marine cargo insurance is strongly recommended and can be arranged upon request at additional cost. The Company is not liable for loss or damage during sea transit unless insurance has been arranged and a valid claim is submitted.

10. Domestic Delivery

• Domestic vehicle delivery within Japan is available subject to location, vehicle type, and applicable delivery fees.
• Delivery timelines are estimates only. The Company is not liable for delays caused by third-party logistics providers or road conditions.
• The customer must be available to receive the vehicle at the agreed location and time. Re-delivery fees may apply for missed deliveries.
• Any damage observed at the time of delivery must be reported immediately and documented with photographs before signing any receipt.

11. Cancellation & Refund Policy

Order Cancellation

• Cancellation requests must be submitted to the Company in writing before the vehicle is shipped, delivered, or picked up.
• Auction purchases cannot be cancelled once a bid has been accepted at auction.
• Export orders cannot be cancelled once the vehicle has been handed over to the freight forwarder or port.
• Cancellation fees may apply depending on the stage reached in the transaction process.

Refund Eligibility

• Refunds are subject to Company review and approval on a case-by-case basis.
• Vehicles must be returned in the same condition as at the time of delivery or pickup. Any damage, excessive use, or depreciation may result in deductions from the refund amount.
• Export orders, auction purchases, special orders, and "as-is" sales are generally not eligible for refunds unless required by applicable Japanese law.
• Deposits may be non-refundable if cancellation occurs after the Company has commenced the sourcing or auction process on behalf of the customer.

Refund Process & Timeline

• Approved refunds will be processed using the same payment method as the original transaction wherever possible.
• Refunds are typically initiated within 7–10 business days after approval.
• International bank transfer refunds may require additional processing time. Currency exchange losses during refund processing are not the responsibility of the Company.

12. Force Majeure

The Company shall not be held liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: natural disasters, pandemics, wars, political unrest, government restrictions, port closures, shipping line disruptions, customs authority actions, labor strikes, or any other force majeure event. In such cases, the Company will notify the customer as soon as reasonably possible and work toward a fair resolution.

13. Privacy & Personal Data

• The Company collects and processes personal data — including name, contact details, payment information, and identification documents — strictly for the purpose of providing its services.
• Customer data is not sold, rented, or shared with unauthorized third parties.
• Data may be shared with freight forwarders, customs authorities, payment processors, financial institutions, or government bodies as required to complete a transaction or comply with legal obligations.
• By using our services, customers consent to the collection and use of their personal data in accordance with applicable Japanese privacy laws.

14. Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is the property of Yamaguchi Motors 合同会社 or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

15. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our services or website.
• The Company's maximum total liability to any customer shall not exceed the amount actually paid by that customer for the specific transaction giving rise to the claim.
• The Company is not responsible for the accuracy of information provided by third parties, including auction inspection reports, freight companies, or government authorities.
• We do not guarantee uninterrupted or error-free operation of the website at all times.

16. Third-Party Services & Links

Our services involve third-party platforms including auction houses, shipping companies, payment processors, and social media channels. Our website may also contain links to external sites. The Company is not responsible for the content, reliability, pricing, policies, or practices of any third-party service or website.

17. Modification of Terms

The Company reserves the right to modify these Terms at any time without prior individual notice. Updated Terms will be published on this page with a revised effective date. Continued use of our website or services after any modification constitutes acceptance of the updated Terms. We encourage all customers to review this page periodically.

18. Termination

The Company reserves the right to suspend or terminate access to its website or services, or cancel any pending transaction, if these Terms are violated, misuse is detected, payment obligations are not met, or if legal or regulatory compliance cannot be confirmed.

19. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from or related to these Terms, or from transactions conducted with the Company, shall be subject to the exclusive jurisdiction of the competent courts of Japan. This clause applies to all customers regardless of their country of residence or the location where the service is received.

20. Contact Information

For any questions, disputes, or inquiries regarding these Terms & Conditions, please contact us: